This is a two year course aimed at people who are interested in a pursuing a career in the wonderful and rewarding world of Travel, Tourism and Hospitality.
If you enjoy meeting people and providing the best in customer service this is an excellent course and career path to follow.
The course provides and excellent opportunity to develop the skills, knowledge and behaviours that are required by this extensive and fulfilling industry. The content of the course will assist you in gaining employment at the end or as many of our students do to progress in to Higher education.
You are able to complete and a BTEC Foundation diploma in year 1. After successful completion you are then able to progress on to the 2nd year to complete BTEC Extended diploma.
The method of learning is a mixture of both tutor led and practical sessions.
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What will I study?
The units you will study are likely to include:
Core Units:
- European Travel Market
- Retail Travel Agency Operations
- Investigating Travel and Tourism
- The Business of Travel and Tourism
- UK Destinations
- Customer Service
- Preparing for Employment
You will also study additional qualifications:
- Level 2 NCFE Certificate for Resort Representative Year 1
- Level 2 NCFE Certificate for Cabin Crew Year 2
All units are subject to change and may be withdrawn.
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Who is this course for?
This course is ideal for you if you have an interest in travel and wish to gain a Level 3 qualification before progressing to either Higher Education or employment.
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How is the course assessed?
The course is assessed through a mixture of externally marked exams and internally marked assignments. assessed through a variety of activities. e.g
- Observations
- Role Play
- Professional Discussions
- Written Tasks
- Presentations
- Blogs & Vlogs
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Your Study Programme
If you are aged 16-18, you will join a Study Programme this could be a vocational or technical qualification. We will make sure you are working at the right level on your core qualification and are challenged to achieve the highest level of qualification you can.
Work experience will be part of your study programme and complement your college study and prepare you for employment. You will also get involved in activities to help you develop life skills and to build your confidence so you can make progress in your career.
If you have chosen to study for a T Level qualification, this will involve college-based theory and practice lessons along with relevant work placement to enable you to gain the knowledge, skills and behaviours that employers are looking for.
Weekly timetables will include tutorial support which may comprise of full group activities or one to one sessions to discuss individual progress or support needs.
All students will continue to improve their maths and English and if you don't have a grade 4 at GCSE, we will work with you towards achieving that goal (subject to specific entry requirements for particular courses).
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Knowledge
You will develop a thorough knowledge and understanding of:
- The breadth and depth of the travel industry, including the products and packages available in the travel and tourism sector
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How to enhance the customer experience
- Tourist destinations, visitor attractions and the importance of sustainable tourism.
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Skills
You will have the ability to:
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Deal with customer enquiries and queries, meet and greet customers in destinations and market products to customers
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Use critical thinking and creative solutions to solve non-routine problems and handle complaints
- Communicate and work collaboratively, as well as independently.
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Behaviours
What is required?
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Strong communication and teamwork skills
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Ability to work flexibly, and succeed under pressure to meet deadlines
- A proactive and positive personality.
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General info
There will be a number of day trips and a UK residential in the first year followed by an overseas residential in the second year.
The following approximate costs are payable at enrolment:
- £400 on enrolment into year 1
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£500 on enrolment into year 2
The above costs are non refundable.
Students are expected to behave, be punctual and dress appropriately at all times.
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Progression and Career Opportunities
After successful completion of the first year of this course you could progress to the Extended Diploma in Travel Year 2 and then on to Travel and Tourism Management or Hospitality at HND or Degree level.
Alternatively, you could seek employment with travel agents, tour operators, airlines, hotels and conference centres or within the tourism industry.
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Entry Requirements for new students
Four GCSEs at Grade 4 or Level 2 in Travel, or another appropriate BTEC Level 2 including English and maths at GCSE grade 3.
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Admissions Process
We recommend that you attend one of our exciting open events so that you can look around the department, the college and meet the tutors. You are welcome to do this before or after you apply. These events have proved very successful in ensuring students and their families see the best of what the college has to offer such as our inspirational teaching areas, teachers, library facilities and places to eat.
Once you have applied our experienced Enrolment Team will consider your application carefully and will let you know, by email, if the College would like to make you a conditional offer based on you meeting the specified entry requirements. If your predicted grades or career aims suggest that an alternative subject area or course level would be more appropriate for you at this stage, we will contact you either by telephone, email or text. If you have told us that you have some additional support needs we will contact you to find out more so that we can help you.
