This is a one year course providing a unique introduction to the Hospitality and Travel industry and the different careers paths that are available in this lively and vibrant sector.
It provides knowledge, skills and behaviours relevant to the starting points of any roles and careers in areas such as hotels, restaurants, travel agencies and customer service sectors. This is a hands - on course that helps student build confidence in a real world context making it ideal for those exploring career options in hospitality and tourism. The method of learning is a mixture of both tutor led and practical sessions.
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What will I study?
The units you will study are likely to include:
Core Units:
- Locational Geography
- The UK Travel Industry
- The UK Tourism Industry
- Food and drink service
- Customer Service
- exploring local visitor attractions
- contributing to running a hospitality and tourism event.
- Preparing for Employment in Travel and Tourism
- Promotional Materials
All units are subject to change and may be withdrawn.
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Who is this course for?
This course is ideal for you if you have an interest in travel or Culinary arts and wish to gain a Level 1 qualification before progressing to either a Level 2 course or employment.
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How is the course assessed?
The course is assessed through a variety of methods including assessments, assignments, practical role plays and coursework.
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Your Study Programme
If you are aged 16-18, you will join a Study Programme. We will make sure you are working at the right level on your core qualification and are challenged to achieve the highest level of qualification you can. All students will continue to improve their maths and English and if you don't have a grade 4 (C) at GCSE, we will work with you towards achieving that goal (subject to specific entry requirements for particular courses). Work experience will be part of your study programme and complement your college study and prepare you for employment. You will also get involved in activities to help you develop life skills and to build your confidence so you can make progress in your career. Weekly timetables will include tutorial support which may comprise of full group activities or one to one sessions to discuss individual progress or support needs.
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Knowledge
You will develop a thorough knowledge and understanding of:
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The breadth and depth of the travel industry, including the products and packages available in the travel and tourism sector
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How to enhance the customer experience
- Tourist destinations, visitor attractions and the importance of sustainable tourism.
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Skills
You will have the ability to:
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Deal with customer enquiries and queries, meet and greet customers in destinations and market products to customers
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Use critical thinking and creative solutions to solve non-routine problems and handle complaints
- Communicate and work collaboratively, as well as independently.
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Behaviours
What is required?
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Strong communication and teamwork skills
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Ability to work flexibly, and succeed under pressure to meet deadlines
- A proactive and positive personality.
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General info
You will need to be prepared for all lessons with a pen and notepad.
You will take part in a variety of trips throughout the course and will need to pay approximately £100 towards these.
Bursary support may be available.
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Progression and Career Opportunities
After this course the students can progress onto Level 2 courses in: Travel and Tourism, Events Management or Professional Chef, in Culinary Arts.
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Entry Requirements for new students
Four GCSEs at Grade 2 or completion of Foundation studies including English and maths GCSE at grades 1-3.
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Admissions Process
We recommend that you attend one of our exciting open events so that you can look around the department, the college and meet the tutors. You are welcome to do this before or after you apply. These events have proved very successful in ensuring students and their families see the best of what the college has to offer such as our inspirational teaching areas, teachers, library facilities and places to eat.
Once you have applied our experienced Enrolment Team will consider your application carefully and will let you know, by email, if the College would like to make you a conditional offer based on you meeting the specified entry requirements. If your predicted grades or career aims suggest that an alternative subject area or course level would be more appropriate for you at this stage, we will contact you either by telephone, email or text. If you have told us that you have some additional support needs we will contact you to find out more so that we can help you.