A Heavy Vehicle (HV) technician services, inspects and repairs HVs, categorised by the Department of Transport and associated trailers. They work in either a dealership that focusses on a particular manufacturer, or for an independent garage, franchise or large fleet operator that deals with many different makes of vehicles. They work on all the systems found within the vehicle. The nature of the work ranges from replacing simple parts through to solving complex faults with the use of diagnostic methods and equipment. The day-to-day tasks faced by the technician are constantly changing, driven by the introduction of ever more complex technologies and diagnostic techniques.
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What will I study?
In this apprenticeship you will be required to cover the following core skills, knowledge and behaviours:
Knowledge:
- The types and associated characteristics of HV and their configurations and applications.
- Diagnosing principles and logical problem-solving techniques related to HV.
- Sufficient H&S knowledge and environmental awareness to carry out the work safely.
- Operators 'O' Licence requirements relating to HVs.
- How to service, inspect and maintain vehicles and trailers to the expected standards and the importance of safety inspection and maintenance schedules to meet Operator's (O) licence and legal obligations.
- Customer expectations and implications of work carried out
- The need to be reliable, flexible, diligent and good timekeeper.
- How the business works from an operational perspective and demonstrate commercial and financial awareness in the HV industry.
- Complex problem-solving techniques.
- The requirements of providing roadside assistance. Skills:
- Carry out the basic tasks with tools and equipment common to all procedures involving basic mechanical and electrical procedures related to HV.
- The ability to keep updated with emerging new technologies within the HV industry.
- Contribute to the maintenance of a safe and efficient workshop and adhere to the company and legislative processes.
- Access specific and related HV technical information appropriately.
- The ability to service, inspect and maintain HVs and trailers to meet company, Driver and vehicle standards agency (DVSA) and manufacturers' standards.
- Use a range of diagnostic and electrical measuring equipment to identify faults and underlying causes on HV?s.
- Successfully inspect and prepare vehicles and trailers to meet DVSA standards prescribed in the tester?s manual.
- Carry out final quality checks before handover to the customer without supervision
- Apply advanced diagnostic principles and logical/problem solving techniques and regimes.
- Maintain records to company and operators' licence obligations and regulation.
- To be able to communicate effectively in both oral and written mediums both internally and with customers on a range of topics that will support, HV inspection and diagnosing techniques. Behaviours:
- Behave in accordance with the values of the company they work for whether manufacturer or independent to treat customers and stakeholders with courtesy and respond quickly to their requirements to ensure an excellent experience.
- Operate effectively as a team member taking ownership and responsibility when required and be honest and accountable in all activities when things do not go as planned.
- To work at continuous development of both self, team and processes
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Who is this course for?
This course is ideal if you have an interest in trucks and repairing vehicles.
An apprenticeship is ideal if you want to;
- Achieve a qualification
- Gain valuable work experience and career development
- Earn while you learn
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How is the course assessed?
- Day release one day a week at College
- Develop a portfolio of evidence
- Assessments in the work place
- To complete your apprenticeship you will have to pass an end point assessment
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Knowledge
You will develop a thorough knowledge and understanding of:
- The structure of The industry and how The business works from an operational perspective
- The procedures for The maintenance of tools and The workshop
- The implications and legal requirements of fitting accessories and carrying out vehicle modifications.
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Skills
You will have the ability to:
- interpret diagnostic information and Use electrical wiring diagrams to determine service serviceability
- Adhere to business processes and complete documentation following workplace procedures
- complete a range of services and inspect and Prepare a vehicle to The required quality standard for handover to The customer.
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Behaviours
What is required?
- take responsibility when required and be accountable when things dont go as planned
- Operate as an Effective team member
- Build effect relationships with colleagues and customers.
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General info
All materials needed for the course are fully provided by Northampton College.
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Progression and Career Opportunities
After successful completion of this course you could progress your career within the Motor Vehicle industry or onto a higher level qualification.
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Entry Requirements for new students
- Applicants will typically hold GCSEs in maths and English, both at grade C (4) or above
- BKSB Diagnostics in English and Maths will be undertaken to assess applicants current working level
All applicants will be invited for interview with an apprenticeship advisor and the employer.
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Admissions Process
Be prepared to sit English and maths assessments. You will need to bring copies of your certificates for any qualifications already achieved A copy of your CV or application The interview process will include an informal advice and guidance session with one of our apprenticeship advisors in preparation for a formal interview with an employer (subject to suitability for the course and job)
