Technical Support Technicians, work as part of a team to provide technical support and expertise for all areas of the Engineering and Manufacturing function including communications, test, analysis tools, measurement, offline programming, process control, performance and continuous improvement solutions, product development and innovation, engineering drawing, quality control and inspection as required. The requirements are designed to offer stretch and progression. They will be able to work with minimum supervision, taking responsibility for the quality, accuracy and timely delivery of the work they undertake. They will be proactive in finding solutions to problems and identifying areas for improving the business
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What will I study?
Knowledge: ? You will also develop a good understanding of Health & Safety and Complying with Regulations, Using & Interpreting data and Effective working practices. Skills: ? Working as part of a team to provide technical support and expertise for all areas of the Engineering and Manufacturing function including communications, test, analysis tools, measurement, engineering drawing, quality control and inspection as required. Behaviours: ? You must be employed within the mechanical manufacturing sector. ? Undertaking training as an apprentice Fitter with the support of your employer. ? Act as a role model, contributing to team cohesion and productivity. ? Representing the positive aspects of team culture and respectfully challenging inappropriate prevailing cultures; taking responsibility for your own work, accepting feedback in a positive way, using initiative and showing resilience. ? Demonstrate taking responsibility for team performance and quality of projects delivered.
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Who is this course for?
This course is ideal if you have an interest in training as an engineering technician and wish to gain a Level 3 qualification in technical support.
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How is the course assessed?
? Through Assessment of work-based practical skills. ? Written Assignments. ? Unit exams.
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Your Study Programme
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Knowledge
You will develop a thorough knowledge and understanding of:
- The awareness of health and safety regulations, relevance to the occupation and the machinist's responsibilities
- Engineering representations, drawings, graphical information and specifications
- Machining operations and techniques to produce complex components.
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Skills
You will have the ability to:
- Comply with environmental, ethical and sustainability regulations and procedures
- Record information - paper based or electronic
- Apply machining operations and techniques to produce complex components with features.
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Behaviours
What is required?
- Prioritise health and safety
- team-focus to meet Work goals, for example, Work effectively with others, resolves issues in discussion with others
- support an equality, diverse and inclusive culture.
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General info
You will need to provide your own overalls, safety goggles and protective boots for college.
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Progression and Career Opportunities
Successful completion can lead on to the HNC Engineering (year 1 of a degree) programme as well as advancement opportunities within the industrial sector.
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Entry Requirements for new students
Level 3 apprenticeship - Math's and English GCSE grade 4-9 (or equivalent) required
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Admissions Process
There is no set start date for this apprenticeship. However, there are two ways become an apprentice at Northampton College:
- If you have secured employment with the view of becoming an apprentice, or if you are already employed and would like to join an Apprenticeship programme, please get in touch with us on 01604 734323 or email business.centre@northamptoncollege.ac.uk to register your interest.
- If you don?t have a job yet, you can view all our apprenticeship vacancies through the National Apprenticeship Service (NAS). Each of these job openings are with trusted employers who are looking for an apprentice to join their team. You can click the button below to look through what?s currently on offer. Once you?ve found a vacancy you?re interested in, you will be taken to the National Apprenticeship Service website to begin your application for the role. In either case, we will support both you and your employer to ensure this is the right course for you.