By undertaking this Level 3 NVQ Supervision in Food and Beverage Services, students will gain the skills and techniques required to supervise a team, manage hospitality events and deliver a high level of service to guests/customers.
You will develop supervisory skills within our renowned The Lane restaurant as well as with our industry partners as part of external work experience.
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What will I study?
The units you will study are likely to include:
Core Units:
- Hospitality service supervision
- Leadership and team development in hospitality service
- Hospitality service business operations
- Principles of health and safety and food safety supervision in hospitality service
- Principles of beverage service
- Principles of restaurant reception supervision
- Gastronomy and the dining experience
- Plan and deliver hospitality events
All units are subject to change and may be withdrawn.
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Who is this course for?
This course is ideal for you if you have an interest in the front of house area of a restaurant.
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How is the course assessed?
To gain this qualification, candidates must successfully achieve the following assessments:
- One externally set, externally moderated assignment
- One externally set, externally marked exam, sat under examination conditions
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Your Study Programme
If you are aged 16-18, you will join a Study Programme this could be a vocational or technical qualification. We will make sure you are working at the right level on your core qualification and are challenged to achieve the highest level of qualification you can.
Work experience will be part of your study programme and complement your college study and prepare you for employment. You will also get involved in activities to help you develop life skills and to build your confidence so you can make progress in your career.
If you have chosen to study for a T Level qualification, this will involve college-based theory and practice lessons along with relevant work placement to enable you to gain the knowledge, skills and behaviours that employers are looking for.
Weekly timetables will include tutorial support which may comprise of full group activities or one to one sessions to discuss individual progress or support needs.
All students will continue to improve their maths and English and if you don't have a grade 4 at GCSE, we will work with you towards achieving that goal (subject to specific entry requirements for particular courses).
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Knowledge
You will develop a thorough knowledge and understanding of:
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The basic principles of menu design, layout and presentation
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How to pair food and beverages and keep up-to-date with popular trends
- Working as part of a team to deliver specific requirements, promotions and specials to customers
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Skills
You will have the ability to:
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Work as a team to ensure customers are provided with up-to-date, helpful information and recommendations on food and beverages
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Prepare food and beverage service areas in good time ensuring all resources are available and ready for use
- Provide efficient, accurate and effective service in line with customer needs and brand standards
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Behaviours
What is required?
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A passion for high quality food and drink service
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Teamwork and collaboration
- Ability to work efficiently under pressure
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General info
Students will be required to purchase a course text book and front of house uniform - details supplied at interview.
Trips and visits will take place as part of the course and you may be asked for a small contribution for these activities.
You may be able to receive financial support towards these fees. For further information email studentservices@northamptoncollege.ac.uk
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Progression and Career Opportunities
Employment or University.
Typical employment can be in any of the following roles:
- Food and Beverage supervisor
- Restaurant Supervisor
- Bar Supervisor
- Front of House Supervisor
- Conference and event Supervisor
- Site supervisor
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Entry Requirements for new students
Successful achievement of a Level 2 Food and Drink Service qualification (or equivalent relevant alternative) and GCSE English and maths at grade 3.
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Admissions Process
We recommend that you attend one of our exciting open events so that you can look around the department, the college and meet the tutors. You are welcome to do this before or after you apply. These events have proved very successful in ensuring students and their families see the best of what the college has to offer such as our inspirational teaching areas, teachers, library facilities and places to eat.
Once you have applied our experienced Enrolment Team will consider your application carefully and will let you know, by email, if the College would like to make you a conditional offer based on you meeting the specified entry requirements. If your predicted grades or career aims suggest that an alternative subject area or course level would be more appropriate for you at this stage, we will contact you either by telephone, email or text. If you have told us that you have some additional support needs we will contact you to find out more so that we can help you.