This qualification provides learners with the knowledge that is required to work in a range of environments in a business administration role. Learners will know how to carry out administrative tasks such as managing information and supporting events and will be able to apply their knowledge in a variety of industries and job roles.
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What will I study?
Learners are required to successfully complete the 5 mandatory units and 2 optional units.
This qualification consists of 5 mandatory units: Unit 1 - Principles of providing administrative services Unit 2 - Principles of business document production and information management Unit 3 - Understand communication in a business environment Unit 4 - Understand employer organisations Unit 5 - Understand how to develop working relationships with colleagues
And 16 optional units: Unit 6 - Understand how to carry out business administration tasks Unit 7 - Understand how to provide administrative support for meetings Unit 8 - Understand how to prepare text Unit 9 - Understand how to store, retrieve and archive information Unit 10 - Understand the administration of human resource records Unit 11 - Understand how to use and maintain supplies and office equipment Unit 12 - Understand customer service Unit 13 - Understand the use of research in business Unit 14 - Principles of customer relationships Unit 15 - Know how to publish, integrate and share using social media Unit 16 - Exploring social media Unit 17 - Understand the safe use of online and social media platform
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Who is this course for?
This qualification is designed for learners who wish to develop the knowledge, understanding and essential skills employers look for in employees. These range from familiar ?key skills? such as team working, independent learning and problem solving, to more tricky-to-measure skills such as: an appreciation for appropriate behaviour and dress, appropriate interpersonal skills, communicating with professional colleagues/peers and/or hierarchical seniors, supporting other aspiring employees, personal manners and deportment, understanding work practices and how different roles and departments function within an organisation. These may be learners who wish to progress towards further qualifications or learners who wish to study this programme in order to complement other programmes. This qualification is suitable for learners aged 19 and above.
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How is the course assessed?
The course is online, you will receive a login to our learning platform where you will find the interactive learning materials and the assessments. You will be given deadlines to complete and submit the work. You will receive detailed feedback on your work so that you can improve your skills as you progress through the qualification.
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Your Study Programme
This course is ideal for people who like to learn independently and do not wish to come onto site to study. The online portfolio of resources and assessment questions means that you can organise your study to be at a time/day to suit and from a location which is convenient. You will need to study for a minimum of five hours per week and to finish the course within 10 weeks. Should you need help or support, your tutor will be contactable via email/phone.
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General info
Once you have started on the course and submitted your first unit, our team will review and mark your work promptly. Your tutor will provide regular feedback that will help you to improve your skills and knowledge. We will also keep in touch with you to make sure that you are continuing to make good progress through the course and to check to see if there are any additional support needs. In the unlikely event that you are unable to complete the course and need to withdraw there is a withdrawal fee of £100.
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Progression and Career Opportunities
Learners who complete this course often choose to study another online distance course, in particular, Level 2 Course in Creating a Business Start-Up Level 2 Course in Principles of Customer Service Level 2 Course in Principles of Team Leading
You may find that at the end of your course, your tutor may suggest a suitable option for you to progress onto or you can contact the Enrolments team to advise you on the courses available. We also have a careers team available via phone, email or in person who can help to plan a career pathway for you.
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Entry Requirements for new students
You should have been living in the UK for three years by the start of the course.
You should be over 19+ by 31 August in the academic year you wish to study.
If you are aged 19-23 you must hold a full Level 2 qualification and not currently be enrolled on an apprenticeship.
If you are Aged 24 or above you should have been resident in the UK/EU for three years before the start date. You will also need to have access to a computer with a reliable internet connection so that you can complete and submit your work on time, an email account that you regularly check and/or a phone so that we can keep in contact with you.
You need to pass a short English assessment which will be emailed to you for completion. You will need to demonstrate that you have sufficient time to study the qualification as it is expected that you will achieve within 6-10 weeks. -
Admissions Process
After you submit your application, you will receive a pre-course assessment form which we will ask you to complete and return to us. Your application will then be reviewed by our team and we will contact you to arrange the next steps.
